In my capacity as Payroll Officer and Benefits Administrator I have been very fortunate to work closely with Fran at BPG When I took over as Benefits Administrator I didn’t need to worry about anything – any question I asked or problem that arose (no matter how simple or complicated) was quickly and efficiently dealt with.
They are so good at what they do – they make you better at what you do – and are so friendly – I look forward to calling them – they treat you as one of the family.
Lyn Belanger, Payroll Officer
Fran M. Yaffe from BPG introduced our company in August 2001 to the world of benefits for the work place. Fran and her team not only respond to our inquiries in a professional and speedy fashion but also supply us with information and suggestions on an ongoing basis. Their input provides us with invaluable information to make intelligent business decisions around the broad range of product offerings available through B.P.G. The Benefits Planning Group Ltd. Fran has often taken the lead in providing informative presentations to our entire team assisting the ever growing team to stay informed and to fully understanding the benefits available. The world of group benefits can be a maze at times but with the help and expertise from The Benefits Planning Group we are well equipped to deal with any issues or challenges. Thank you for that and all the things you do for us!
Michaela Ditchfield, Director of Finance
Our company has utilized the services of BPG for many years. With their ongoing advice and assistance we have been able to offer our employees an excellent group insurance benefits package that reflects the needs of our organization.
The staff at BPG have always provided assistance in a very timely manner, regardless of whether it's an individual employee issue or an organizational issue. Overall, they have been instrumental in contributing to the successful administration of our group insurance plan and I would not hesitate to recommend them to any organization contemplating using their services.
Patricia Eastchuk, Supervisor, Human Resources
We have been clients of BPG for a number of years. We have found that the services that they provide are delivered in a professional, courteous and timely manner. Their staff takes the time to find out what the client needs and then make suggestions for the best-fit product for those needs. Then they follow up at regular intervals to ensure that your needs are still being met and take the time to explain further options available to you. The cost/benefit analysis is always part of their conversations with their clients and they provide you with all the knowledge to make an informed decision. The professionals at BPG are very knowledgeable about the market and the products and services that are available and we will continue to recommend them to other businesses. If you are looking for someone who understands and listens, become a client of BPG.
Lois Parr, CPA, CGA - Comptroller
Fran and her staff have provided our organization with excellent service over the last 15 years. They have been there to assist us whenever we have had ordinary or extraordinary situations. When our organization suffered the loss of a valued employee, BPG cleared away the confusion and calmly helped us through a difficult time. We have been very satisfied with the caring and innovative work that BPG provides to our organization. All of our questions and concerns are handled very professionally, promptly and in a very pleasant manner. I would definitely recommend BPG to any organization interested in obtaining employee benefits or to review their existing package.
Rod Retelback, Executive Director
Since 2009 we have had BPG (The Benefits Planning Group Ltd.) as our broker for our Group Insurance / Employee Benefits package. We have been very pleased with their excellent service. We are particularly pleased with BPG's advocacy on our behalf to decrease the rate we were paying. We would highly recommend BPG to anyone looking for a broker for Group Insurance / Employee Benefits packages.
Jim Lapp, Executive Director